Privacy Policy

Your information

Privacy Policy

This notice explains how Snack Famous Co., Ltd. collects, uses and protects personal information when you visit snackpro.site, place an order or contact us.

Last updated: 26 July 2026
We use personal information to operate the store, fulfil orders, provide customer support, protect the website and meet our legal obligations. We do not sell your personal information.

1. Who is responsible for your data

Snack Famous Co., Ltd. is the controller of personal information covered by this notice.

EmailKennethGeorge8485@hotmail.com
Postal address7 Northbrook Gardens, Leyland, Preston, PR25 2XS, United Kingdom

2. Information we collect

  • Identity and contact details, such as your name, email address, billing address and delivery address.
  • Order and transaction details, including products ordered, amounts, payment status and transaction references.
  • Customer-support information, including messages, order numbers and photographs you choose to send us.
  • Account information, if you create an account on the website.
  • Technical and usage information, such as IP address, browser or device information, website activity and security logs.
  • Marketing preferences and cookie choices, where applicable.

Payment details are entered into the payment service shown at checkout. We generally receive payment confirmation and transaction information rather than your full card details.

3. How we collect information

We collect information directly when you use checkout, create an account, submit a form or contact us. Some technical information is collected automatically through server logs, cookies and similar technologies. We may also receive limited order or payment information from service providers involved in completing your purchase.

4. Why we use your information

  • Contract: to process payment, prepare and deliver your order, handle refunds and respond to order-related requests.
  • Legitimate interests: to secure the website, prevent fraud, improve our service, maintain business records and answer general enquiries.
  • Legal obligations: to keep records and comply with applicable tax, accounting, consumer-protection and law-enforcement requirements.
  • Consent: where required for optional marketing or non-essential cookies. You may withdraw consent at any time.

5. Who we share information with

We may share only the information necessary with payment providers, delivery and fulfilment partners, website hosting and security providers, professional advisers, and public authorities where required by law. These providers may use information only for their authorised services or as otherwise permitted by law.

We do not sell personal information.

6. International processing

Some service providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards, we use providers or arrangements intended to provide an appropriate level of protection, such as adequacy regulations or approved contractual safeguards.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, fraud prevention, dispute handling and legal, tax or accounting requirements. Retention periods depend on the type of record and any applicable legal obligation. When information is no longer required, it is deleted or anonymised where appropriate.

8. Cookies and similar technologies

The website may use essential cookies needed for functions such as security, checkout, basket contents and account access. Optional analytics or advertising technologies may also be used where permitted. You can manage cookies through any consent controls displayed on the website and through your browser settings, although blocking essential cookies may affect checkout or other site functions.

9. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you rights to request access to your information, correct inaccurate information, request deletion or restriction, object to certain uses, receive certain information in a portable format, and withdraw consent. These rights are not absolute and legal exemptions may apply.

To make a request, email KennethGeorge8485@hotmail.com. We may need to verify your identity before responding.

10. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss. No online service can guarantee absolute security.

11. Questions and complaints

Please contact us first if you have a question or concern about how your information is used. You also have the right to raise a concern with the UK Information Commissioner’s Office. Information is available at ico.org.uk/make-a-complaint.

12. Changes to this notice

We may update this notice when our services, providers or legal obligations change. The latest version will be posted on this page with a revised update date.

Contact details

Snack Famous Co., Ltd.
7 Northbrook Gardens
Leyland, Preston
PR25 2XS
United Kingdom
KennethGeorge8485@hotmail.com
1. GENERAL
For snacks, it goes without saying that your personal information is treated confidentially, taking into account all relevant provisions of the applicable privacy legislation, such as but not limited to the US General Data Protection Regulation “GDPR”. In this General Privacy Policy (hereinafter referred to as “Policy”) we describe how and why we collect your personal data, what we do with your personal data, with whom we share it, how we protect it, and the choices you can make about your personal data. This Policy applies to the processing of your personal data in the framework of different applications (websites, sales, etc.) provided or operated by us or on our behalf.
2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The legal entity which is responsible for the processing of your personal data and who will act as data controller is:snacks
3. HOW AND ON WHICH LEGAL GROUNDS WILL WE PROCESS YOUR PERSONAL DATA?
Depending on your specific situation, you can find below an overview of the personal data which will be processed, the legal ground(s) and purpose(s) of the processing, if they will be transferred, and the applicable retention periods:
A. CONSUMER QUESTIONS, COMPLAINTS AND COMMENTS
We offer our consumers the possibility to submit any questions , complaints or comments with regard to snacks， products via our website. The following data is collected, stored and processed: – Address – First name – Last name – Email address – Telephone number – Message text – IP address. The processing of the data is exclusively for processing your question, complaint or comment. Your data will be stored for as long as needed to treat your request, and will be deleted after 13 months. In exceptional circumstances, and only for complaints, the data may be archived for 5 years.
B. NEWSLETTER
You can subscribe to our newsletter to receive commercial communications about promotional offers, discounts and competitions. Provided you have given us free, explicit and informed consent to do so, we collect, store and process your name and e-mail address. You can withdraw or change your consent at any time by sending an e-mail to: @snackpro.site in which case we will delete your personal data within 2 weeks.
C. PROMOTIONAL ACTIVITIES
You may find a link to a temporary promotional offer or competition on our website. For the processing of personal data in such promotions, we have separate terms and conditions that you must accept if you want to participate in these promotions or competitions. From time to time, we may also hold a promotion (e.g. giveaway) on our social media channels. The personal data we collect in this event is very limited and not systematic. We use information that we collect about you to contact you in case you have won a prize. Additionally, in compliance with our legal obligations, a list of winners will be kept to indicate a valid award of prize(s) took place (ordinarily the surname and county of major prize-winners and, if applicable, their winning entries). This list may be shared with third parties upon request. The winner can always oppose to have this information included in this list. In each case, the information we collected will be deleted within 1 year after the end of the promotion.
D. COMMERCIAL RELATIONSHIP MANAGEMENT
Within the framework of our commercial activities, and more specifically related to the management of our (potential and actual) clients and (potential and actual) suppliers, it is possible that we receive or collect personal data. The processing of the data is exclusively for managing our business relationships and is therefore based on our legitimate interest. We will always take your privacy rights into account. Your data will be stored for 10 years after the end of our business relationship and will be subject to continuous monitoring.
4. PROTECTION OF YOUR PERSONAL DATA
We have a set of technical and organizational security measures in place to protect your personal data against unlawful or unauthorized access or use, as well as against accidental loss or damage to their integrity. These measures have been designed taking into account our IT infrastructure, the potential impact on your privacy and the costs involved and are in accordance with current industry standards and practice. Your personal data will only be processed by a third party if that third party agrees to comply with those technical and organizational data security measures.
5. COOKIES
Please consult our elaborate cookie policy.
6. RIGHTS
Relating to your personal data you have the following rights: You can always request information about your personal data collected, stored and processed by Natural Balance Foods. To receive this kind of information you need to prove your identity (for example by sending us a copy of your ID). If your personal data stored by Natural Balance Foods is incorrect, you can of course apply for a correction. You have the right to request a restriction on the processing of your personal data (for example, while the accuracy of your personal data is being checked). You may require us to erase any data concerning you (except in some cases, for example when we have to save your data to prove a transaction or when required by law). In case the processing is based on your consent, you may revoke your consent to the storage and processing of your personal data. If you do not agree with the way snacksphere.shop is processing your personal data, you have the right to lodge a complaint with the US Data Protection Authority https://ico.org..
7. WHO TO CONTACT IF YOU HAVE ANY QUESTIONS OR REQUESTS
For any questions, requests or complaints concerning the application of this Policy or to exercise your rights, as described in this Policy, you may contact us at:@snackpro.site
8. CHANGES TO OUR POLICY
We keep our Policy under regular review and we will place any updates on this webpage. This Policy was last updated on 25/01/2023. ‍
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